Our Commitment to Your Active Lifestyle
At Sport Wear Daily Store, we understand that your activewear needs to perform as hard as you do. That’s why we’ve created a seamless shipping and returns experience that matches the quality of our premium athletic apparel.
Shipping Information
Order Processing Time: 1-2 business days
Shipping Options:
| Shipping Method | Delivery Time | Cost | Carrier |
|---|---|---|---|
| Standard Shipping | 10-15 business days after shipping | $12.95 | DHL or FedEx |
| Free Shipping | 15-25 business days after shipping | FREE on orders over $50 | EMS |
Easy Returns & Exchanges
Return Timeline
We accept returns and exchanges within 15 days from the date you receive your items.
Step-by-Step Return Process
Step 1: Submit Your Return Request
Email our customer service team at [email protected] with the following information:
- Your order number
- Items you wish to return or exchange
- Reason for return
- Preferred resolution (refund or exchange)
Step 2: Wait for Authorization
Our team will review your request within 24-48 hours and email you a Return Authorization Number and shipping instructions.
Step 3: Package Your Items
Please ensure all items are:
- Unworn and unwashed
- In original packaging with tags attached
- Included with the original receipt or order confirmation
Step 4: Ship Your Return
Send your package to our fulfillment center:
Sport Wear Daily Store Returns
913 South Street
Midland, US 79701
Please include the Return Authorization Number clearly on the package.
Step 5: Processing & Refund
Once we receive and inspect your items, we’ll process your refund or exchange within 3-5 business days.
Return Request Template
Subject: Return/Exchange Request – Order #[Your Order Number]
Email to: [email protected]
Dear Sport Wear Daily Store Team,
I would like to request a return/exchange for my recent order.
Order Number: [Your Order Number] Order Date: [Date of Purchase] Items to Return/Exchange: [Product Name], Size: [Size], Color: [Color] [Add additional items as needed] Reason for Return: [Please specify – Size issue, style preference, etc.] Preferred Resolution: [Refund / Exchange for [Specific Product]]
Please send me the Return Authorization Number and further instructions.
Thank you,
[Your Full Name] [Your Email Address] [Your Phone Number]
Refund Information
Refund Timeline
Refunds are processed within 3-5 business days after we receive and inspect your returned items.
Refund Method
Refunds will be issued to your original payment method:
- Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days to appear on your statement
- PayPal: 3-5 business days to reflect in your account
Important Return Policies
Shipping Costs
Original shipping fees are non-refundable. Return shipping costs are the responsibility of the customer, unless the return is due to our error.
Non-Returnable Items
To ensure hygiene and quality standards for all our customers, the following items cannot be returned or exchanged:
- Socks (for hygiene reasons)
- Headwear (including hats and caps)
- Items without original tags or packaging
- Worn, washed, or damaged merchandise
- Personalized or custom items
Exchange Policy
We’re happy to exchange items for a different size or color, subject to availability. If the item you want is out of stock, we’ll process a refund instead.
Exchange shipping: We cover the cost of shipping your replacement item to you.
International Returns
As we serve customers worldwide (excluding Asia and select remote areas), international returns are accepted following the same 15-day policy. Customers are responsible for international return shipping costs and any applicable customs fees.
Need Help?
Our customer service team is here to assist you with any questions about returns or exchanges.
Email: [email protected]
Address: Sport Wear Daily Store, 913 South Street, Midland, US 79701
Response Time: We typically respond within 24-48 hours
Thank you for choosing Sport Wear Daily Store. We’re committed to ensuring your complete satisfaction with our premium activewear and service.